Exchanges and Returns
Cancellations, Exchanges or Returns
Orders that are not successfully paid will be automatically canceled after 2 business days.
To cancel your order you can contact Customer Support or send an email to firstname.lastname@example.org stating the intention, indicating the order number or invoice number or of sales.
Exchange or Return
Returns or exchanges are not accepted, except for the Justified Reasons given below, for the following products: medicines, supplements, food (including milk, porridge, jars, etc.), orthopedic articles with specific measures (eg footwear, compression stockings, etc.), underwear (eg brassieres, girdles, straps, briefs, etc.), ophthalmic articles, any other personalized items, open or broken packaging, temperature controlled products and reconstituted products for immediate use, as well as of other products if at the time of ordering or buying them have been expressly indicated as not subject to exchange or return by any operator of the Pharmacy or on the pharma2me platform.
List of Reasons for Return or Exchange:
. Defective or damaged product